Privacy Policy
Last Updated: December 9, 2024

1. Information We Collect
We respect your privacy and only collect minimal personal data necessary to provide our services.

- When you contact us via WhatsApp: We may receive your WhatsApp username and phone number.
- When you make a purchase: Payments are processed securely via third-party payment providers (e.g., PayPal, credit card gateways). We do not collect or store your payment details.
- Website Membership (Optional): Our website is hosted on Shoplazza, which may offer an optional membership registration. If you choose to register, Shoplazza may collect your name, email, and other details. However, registration is not required to use our services.

We do not collect customer addresses, emails, or other personal information unless explicitly provided by the user.

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2. How We Use Your Information
We use the limited information we collect for the following purposes:

- To communicate with you via WhatsApp regarding product inquiries, trials, and support.
- To process and confirm payments securely through third-party payment providers.
- To improve customer support and user experience.

We do not use your data for marketing emails, newsletters, or unsolicited promotions.

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3. Consent & How to Withdraw It
By contacting us via WhatsApp or making a purchase, you consent to us using your provided information for communication and service-related purposes.

If you wish to stop receiving messages or have your WhatsApp contact removed from our records, you may request this by messaging us directly on WhatsApp.

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4. Data Sharing & Third-Party Services
We **do not sell, rent, or share** customer data with any third parties for marketing purposes. However, we rely on the following third-party services to operate our business:

Payment Processing
- Payments are handled by PayPal, Stripe, and other secure payment gateways. We never store your payment details.
- These providers may collect payment-related information as required for transactions.

Website Hosting & Membership (Shoplazza)
- Our website is hosted on Shoplazza, which may collect user data if you choose to register.
- For more details, refer to [Shoplazza’s Privacy Policy](https://shoplazza.com/privacy/).

WhatsApp Communications
- When you contact us via WhatsApp, your information is handled according to [WhatsApp’s Privacy Policy](https://www.whatsapp.com/legal/privacy-policy/).

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5. Data Security
We take reasonable precautions to protect the limited data we collect.

- Payment information is encrypted and processed by PCI-DSS compliant payment providers.
- We do not store sensitive financial data.
- WhatsApp conversations are encrypted, and we do not share user contact details with any third parties.

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6. Cookies & Tracking
Our website may use cookies for essential functions such as performance tracking and security. You can disable cookies in your browser settings, but this may impact site functionality.

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7. Age of Consent
By using our services, you confirm that you are at least the legal age of majority in your country or have parental consent to use our services.

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8. Policy Updates
We may update this Privacy Policy at any time. Changes take effect immediately upon posting. If significant updates are made, we will notify users via our website.

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9. Contact Us
If you have any questions about this Privacy Policy, wish to request data removal, or need assistance, please contact us via:

WhatsApp:+61 432967234
Website:www.hovotv.com